We firmly stand behind our beauty products and want our customers to as well. We'll always do our best to take care of you.
RETURNS / EXCHANGES
If for any reason you are not completely satisfied with your FavGlam products, contact us within 15 days of receiving your order by sending an email to firstname.lastname@example.org containing your order number, which items you are returning/exchanging and why you are returning them (we want to make it right!).
Please note, a $5 return processing fee will be deducted from your return amount if returned on the original form of payment is approved.
Orders placed via credit card that have refunds approved will have their accounts credited within 5 business days of the refund issue date. PayPal and Amazon Payments refunds can take up to 10 business days for account credits to post. Unfortunately, we cannot refund original shipping charges.